Prepared for GLD
The Next Era of
Cart Recovery
RCS transforms abandoned cart messages from plain text into rich, branded shopping experiences with verified identity, product imagery, and one-tap checkout.
$30M+
Recovered with LR
212K+
Orders Recovered
$147
Avg Order Value
RCS reply rate lift could mean +$706K to +$3.56M in additional recovered revenue per year
Messages
Search
📱
+1 (833) 291-4482
URGENT: Your package is waiting! Click here to confirm deliver...
2:41 PM
›
GLD ✓
Hey! You left some fire pieces in your cart. Here's 15% off...
2:34 PM
›
TXT
+1 (800) 555-0147
Congrats! You've been selected for a $500 gift card. Reply Y...
1:12 PM
›
JM
Jason Miller
Yo we still on for tonight?
12:48 PM
›
📱
+1 (855) 773-9021
Your account has been compromised. Verify now at...
11:30 AM
›
KL
Kevin Lee
Thanks bro, appreciate it
Yesterday
›
The Upgrade
✉ SMS Today
- ✗ Plain text, no images
- ✗ Unknown sender number
- ✗ No read receipts
- ✗ Links look suspicious
- ✗ No interactive buttons
- ✗ 160 char limit
✦ RCS Messaging
- ✓ Rich product cards with images
- ✓ Verified sender with blue checkmark
- ✓ Read receipts + typing indicators
- ✓ Branded experience with logo
- ✓ One-tap buttons + carousels
- ✓ Up to 100MB media, no compression
GLD on RCS
What GLD's recovery looks like with RCS
GLD ✓
Hey! You left some fire pieces in your cart 🔥 Here's what's waiting for you:
Cuban Link 20"
$289
Complete Order
Tennis Bracelet
$179
Complete Order
Rope Chain 22"
$229
Complete Order
View all itemsDifferent size
Read 2:34 PM ✓✓
Which one looks better for everyday wear?
The Cuban Link is our #1 bestseller for daily wear. It's durable, classic, and hits different with any fit 💯
Get the CubanSize guide
RCS message
Product Carousel
Swipeable product cards with images, pricing, and one-tap checkout. Up to 10 cards.
GLD ✓
Still thinking about the Cuban Link? Tap below to checkout without leaving the chat 👇
Cuban Link Chain 20"
$289.00
14K Gold, 5mm
Subtotal$289.00
ShippingFREE
Total$289.00
Complete Purchase
RCS message
In-Chat Webview
Browse and checkout without leaving the conversation. No app switch needed.
GLD ✓
Hey! Madison here from GLD. I saw you were eyeing the Cuban Link 😉
Yeah! Any discounts?
Here's 15% off just for you 👇
Apply discountOther styles
Read 3:14 PM ✓✓
OMG yes 🔥 getting it now
Let's go! Your link is ready. Free shipping too 🚀
Just ordered!! 🙌
Amazing choice! You're gonna love it 💎
RCS message
Conversational + Rich Card
LiveRecover P2P recovery with rich cards and one-tap purchase.
GLD ✓
Your Cuban Link just shipped! 📦 Tracking: #GLD8291
Track packageContact support
Customers who got the Cuban Link also loved these 👇
Cuban Ring
$89
Shop Now
Pendant Set
$149
Shop Now
Figaro Chain
$169
Shop Now
That Cuban Ring goes hard, adding to cart 🔥
Great taste! Here's your link with 10% off as a returning customer 🙏
RCS message
Post-Purchase Upsell
Order confirmation with tracking + cross-sell carousel to drive repeat purchases.
GLD ✓
🚨 The Diamond Prong Cuban is back in stock! Last time it sold out in 48 hours.
Read 11:02 AM ✓✓
🔥🔥🔥 copping this rn
RCS message
Back in Stock Alert
Rich card with product image and instant "Shop Now" button for high-demand items.
GLD ✓
Hey! You're getting early access to our Summer Drop before it goes live tomorrow. Here's a sneak peek 👀
Mariner Chain
$199
Early Access
Iced Watch
$349
Early Access
Iced Cuban 18"
$419
Early Access
Shop VIP DropRemind me tmrw
Delivered ✓✓
LFG 🔥 need that mariner
Love it! Here's your exclusive link. First 100 orders get free express shipping 🚀
RCS message
VIP Early Access
Exclusive product drops with carousel previews and one-tap shopping for loyal customers.
Revenue Impact
What a reply rate lift means for GLD
| Scenario | Reply Rate | Monthly Recoveries | Monthly Revenue | Additional Revenue / Year |
|---|---|---|---|---|
| Current (SMS) | 24.0% | 4,036 | $593,674 | Baseline |
| +10% Lift | 26.4% | 4,440 | $652,604 | +$706K |
| +20% Lift | 28.8% | 4,843 | $711,917 | +$1.42M |
| +50% Lift | 36.0% | 6,054 | $890,511 | +$3.56M |
Based on GLD Feb 2026: 49,390 monthly conversations, $147 AOV. Recovery rate scales proportionally with reply rate lift.
2x
Higher click-through rate with RCS vs. SMS
Industry benchmark from Nespresso and SimpleHuman RCS campaigns. Verified sender + rich media drive significantly higher engagement.
Why It Works
Trust
Verified sender with blue check eliminates "who is this?" hesitation
Visual Context
Customers see the product, not just a text description
Zero Friction
One-tap buttons go straight to checkout
Brand Experience
Feels like GLD, not a random number